Refund policy

Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original

    method of payment, within 72 hours.

      • Please note, that due to the fact that our jewelry are made to order, refunds aren't full, and are given minus 25% off of the item's full price. 

      • Refund is given excluding shipping fee

    • Write RETURN and NO COMMERCIAL VALUE on the package to ensure a faster expedition and that customs duty and other applicable taxes are not added. Do not include any invoice from us in the return shipment. If requested by shipping company, put value to USD 10. If you don't mark the shipment clearly with No Commercial Value/Return, we risk getting charged for import tax and custom. Any custom or VAT-related costs due that the return package is not marked correctly will be charged back to you.
    • The return and financial responsibility are yours until it reaches our offices and is confirmed by a delivery confirmation. Please notice that we can exchange your items for another size or type. You will be charged for the new postage of the return.
    • Eclectiker will not exchange or credit any returned purchase that is deemed worn or damaged.